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Whether you’re planning a party, looking for the perfect gift, or simply treating yourself, we’re here to make your experience extra sweet!

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Find everything you need to know about orders, accounts, our delicious sweets, and more. Whether you're curious about delivery times, ingredients, or how to manage your account, we've got you covered.
If you don't see what you're looking for, feel free to reach out—we're always happy to help!
Our sweets typically have a minimum shelf life of 6 months when stored in a cool, dry place. The specific best-before date is clearly marked on each product’s packaging.
Absolutely! We offer delivery to your recipient’s address. For a personalised touch, visit our ‘Build your own gift section’ where you can select an empty gift box and customise its contents according to our guidelines.
Indeed you can, however, we kindly request separate orders for different delivery addresses to ensure accurate processing.
Delivery costs vary based on your selection. Current rates will be displayed when you proceed to checkout.
We offer a range of vegetarian sweets, and many of our products are gluten-free. Each product page clearly displays allergen information and dietary suitability. If you have specific concerns, please contact our customer service team.
No, at the moment we deliver to the UK and Ireland only. In the future, we plan to expand to other countries.
For food safety reasons, we cannot accept returns unless items arrive damaged or faulty. Please inspect your order upon arrival and notify us within 24 hours of any issues. Photographic evidence may be required.
Certainly! We welcome bulk orders for special events, corporate gifts, or wholesale purposes. Please contact our team directly for bulk pricing and personalised service options.
We accept all major credit and debit cards, PayPal, and Apple Pay. All transactions are processed securely through our encrypted payment gateway.
Each confectionery item is individually wrapped and heat sealed before being carefully placed in a box with protective bubble wrap or tissue paper packaging.
For special occasions, we suggest exploring our selection of gift boxes for the perfect presentation.
Should you wish to send sweets directly to someone without a gift box, that’s perfectly fine! You may include a complimentary gift message during checkout.